Terms of Service
Last updated: 13 June 2026
These terms are a plain-English summary of the deal between you and Roster Hub. By creating an account or using the service you agree to them.
The service
Roster Hub provides workforce rostering, time-clock, timesheet, staff-record and related tools, on the web and via the iPhone app. We work hard to keep the service available and accurate, but no software is uninterrupted or error-free.
Accounts and roles
- You are responsible for the accuracy of information your organisation enters and for keeping login credentials secure.
- Workspace owners and admins control who has access and at what role level.
- You must be authorised to act for the organisation you set up.
Your data
- Your organisation's records remain yours. We process them to provide the service, as described in our Privacy Policy.
- You can export your data and request account deletion.
Your responsibilities
- Roster Hub supports your processes — it does not replace your legal, payroll, employment or compliance obligations. You remain responsible for verifying pay, complying with awards and agreements, and meeting regulatory requirements that apply to your business.
- Use the service lawfully and don't attempt to break, probe or overload it.
Subscriptions and billing
- The Starter plan is free. Paid plans add features as described on the pricing page.
- On iPhone, paid subscriptions are purchased and managed through Apple's in-app purchase system, subject to Apple's terms.
- Other billing arrangements (such as invoicing) are as agreed with us in writing.
Liability
To the extent permitted by law (including the Australian Consumer Law, whose guarantees are not excluded), Roster Hub is provided "as is" and our liability is limited to resupplying the service or the cost of resupply. We are not liable for indirect or consequential loss, or for decisions made from records your organisation enters.
Changes and ending the agreement
We may update these terms as the product evolves; material changes will be notified in-app or by email. You can stop using the service and delete your account at any time.
Contact
Questions about these terms: admin@euphoriass.com.au